Nice Locs Salon Policies

We’re committed to providing a peaceful, intentional, and high-quality salon experience. These policies are designed to create a respectful, safe, and smooth environment for all clients. Please review before booking.

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APPOINTMENTS & BOOKING

All services are provided by appointment only.

Appointments are not confirmed until any required deposits, forms, consultations, photographs, patch tests, or approvals have been completed.

Nice Locs reserves the right to cancel, refuse, or reschedule appointments that do not meet booking requirements.

Services booked incorrectly may be adjusted, repriced, rescheduled, or canceled.

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CONSULTATIONS

Consultations are required for all new clients, transfer clients, repairs, color services, loc extensions, loc reattachments, microloc services, significant corrections, and any service designated by Nice Locs.

Consultations determine:

• Service eligibility

• Estimated pricing

• Estimated timing

• Hair and scalp condition

• Realistic expectations

• Required preparation

Consultation fees are non-refundable.

Failure to complete a required consultation may result in automatic cancellation of the appointment.

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LOC COUNT, LENGTH & DENSITY

Pricing is based on factors including:

• Loc count

• Hair length

• Hair density

• New growth amount

• Overall condition

• Service complexity

Clients are responsible for providing accurate information when booking.

Appointments booked with inaccurate information may be adjusted, repriced, rescheduled, or canceled.

Intentional misrepresentation may result in loss of booking privileges.

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NEW GROWTH REQUIREMENTS

Many services require minimum amounts of new growth to be performed safely and effectively.

Booking too early may increase the risk of scalp irritation, breakage, tension, thinning, or loc damage.

Nice Locs reserves the right to refuse maintenance services that cannot be performed safely.

Likewise, excessive delays between maintenance appointments may require additional labor, repair services, or corrective work.

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MULTI-DAY SERVICES

Some services require multiple appointments or multiple consecutive service days.

Examples include:

• Microloc Establishment

• Instant Locs

• Loc Extensions

• Loc Reattachments

• Wick Establishment

• Extensive Repairs

• Certain Color Corrections

Pricing estimates include the labor time discussed during consultation.

Additional time beyond the estimated service window may result in additional fees.

Failure to attend any scheduled portion of a multi-day service may delay completion and require additional booking fees before services resume.

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SERVICE TIME & OVERTIME FEES

All service pricing includes a designated amount of labor time.

Additional time may be required due to:

• Excessive density

• Excessive length

• Inaccurate booking information

• Tangling

• Repair needs

• Excessive movement during service

• Late arrival

• Additional requests

Additional labor time may be billed according to current salon rates.

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DEPOSITS, PAYMENTS & REFUNDS

Deposits reserve appointment time and are non-refundable.

Services are non-refundable once completed.

Payment is due according to the terms established during booking.

Nice Locs reserves the right to require prepayment for services.

Returned payments, chargebacks, payment disputes, or fraudulent transactions may result in permanent removal from future booking eligibility.

Cash payments may be refused at the salon’s discretion.

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LATE ARRIVALS

Clients are expected to arrive on time.

A 15-minute grace period is provided.

Arrivals exceeding 15 minutes may be canceled, shortened, rescheduled, or subject to additional fees.

Repeated lateness may result in booking restrictions.

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CANCELLATIONS & NO-SHOWS

Same-day cancellations are considered late cancellations.

Failure to appear for an appointment is considered a no-show.

Late cancellations and no-shows may result in:

• Loss of deposits

• Additional fees

• Prepayment requirements

• Permanent booking restrictions

Repeated violations may result in service refusal.

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GUEST POLICY

Due to limited space, safety concerns, and client privacy, guests are not permitted unless previously approved.

Exceptions may include:

• Parents or guardians of minor clients

• Approved caregivers

• Approved disability accommodations

Unauthorized guests may result in appointment cancellation.

Guests are not permitted in staff-only or restricted areas.

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CHILDREN

Children who are not receiving services should not attend appointments.

Parents and guardians remain responsible for the supervision and safety of approved minors.

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PHOTOGRAPHY & DOCUMENTATION

Nice Locs may take photographs before, during, or after services.

Photographs may be used for:

• Service documentation

• Progress tracking

• Insurance purposes

• Quality assurance

• Dispute resolution

• Internal training records

Photographs are not automatically used for social media, advertising, or marketing.

Separate consent is required before identifiable client images are used for promotional purposes.

Refusal to allow required service documentation photographs may result in refusal of service.

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HEALTH & SAFETY

Clients must disclose any relevant allergies, sensitivities, scalp conditions, medical concerns, medications, or recent treatments that may affect service performance.

Nice Locs reserves the right to refuse services that may place the client, stylist, or salon at risk.

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COLOR SERVICES

Color results cannot be guaranteed.

Previous color history, medication use, hair condition, product buildup, mineral deposits, and other factors may affect final results.

Additional sessions may be required to achieve certain color goals.

Patch testing may be required before color services.

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REPAIRS, EXTENSIONS & REATTACHMENTS

Repair, extension, and reattachment services are customized services.

Final results depend on:

• Existing hair condition

• Hair availability

• Previous damage

• Client maintenance

• Home care practices

Additional sessions may be required.

Hair used for extension services is not included unless otherwise stated.

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BRIDAL & EVENT SERVICES

Bridal and event services require separate agreements, timelines, deposits, and scheduling requirements.

Additional fees may apply for travel, schedule changes, early morning appointments, late-night appointments, additional participants, timeline compression, and emergency requests.

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CLIENT CONDUCT & SAFETY

Nice Locs maintains a zero-tolerance policy regarding abusive, threatening, disruptive, or unsafe behavior.

The following may result in immediate termination of services, removal from the premises, permanent booking restrictions, and law enforcement involvement when appropriate:

• Physical contact with staff

• Threats

• Harassment

• Verbal abuse

• Intimidation

• Aggressive behavior

• Refusal to follow salon policies

• Unauthorized recording

• Blocking entrances, exits, hallways, or work areas

• Bringing unauthorized individuals into restricted spaces

Clients remain financially responsible for reserved appointment time regardless of service completion.

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RIGHT TO REFUSE SERVICE

Nice Locs reserves the right to refuse or discontinue service at any time due to:

• Safety concerns

• Health concerns

• Policy violations

• Fraudulent activity

• Chargeback abuse

• Inaccurate booking information

• Harassment or abusive behavior

• Failure to complete required documentation

• Failure to follow salon instructions

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BOOKING PRIVILEGES

Nice Locs reserves the right to deny future appointments to any individual whose actions, behavior, payment history, communication, or policy violations negatively impact salon operations, staff, clients, or business safety.

Booking an appointment constitutes acceptance of all policies listed above.